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Care Assistant

Full-time

Chigwell, Essex

Helping Hands

The Role

At Helping Hands, we genuinely believe that care is one of the most amazing things you can provide for someone. Care is making sure their tea is made just as they like it. Care is taking the time to sit and listen. Care is going the extra mile. Care is providing people with peace, comfort and happiness in their own home.

The customers our carers visit every day have a wide range of care needs, personalities and lifestyles. We’re looking for carers who are empathetic, understanding and compassionate, to provide the award-winning care we pride ourselves on to enrich customer lives every day.

You might be a care assistant already, may have cared for a family member or friend previously, or just want the opportunity to make a real difference. Our 30 years of experience as the leading care provider has shown us that previous experience simply isn’t necessary to become a fantastic carer. We’ll give you all the tools and training you require to excel at what you do.

Main Responsibilities

The role of a Care Assistant at Helping Hands is varied and largely depends on the customer you’ll be working with. Everything we do is designed to help our customers live happy, independent lives. In doing so, you’ll be:

 

Providing personal care duties

Administering medication

Manual handling, using equipment where required

Promoting customer health and well-being, enabling them to live their life to the full

Flexibly work a range of shift patterns including alternate weekends

A large part of their daily lives

Helping Hands has a straight forward ethos for its employees; You care for our customers. We care for you.

 

With this in mind, here are some of the benefits you can expect to receive right from the word go with us:

 

Access to our Employee Assistance Program, providing support and guidance whenever you need it most

 

Thousands of discounts through our Employee Benefits portal; including supermarkets, retailers and many more

 

Full time and part time hours available, with flexible working to suit you.

Guaranteed hours available after your probation period is completed

Being directly employed with us

Mileage allowance

Paid holidays

Pension scheme

Dedicated support from your branch management team

Excellent career progression and development opportunities

Who You Are

To take advantage of all the benefits of working for the biggest domiciliary care provider in the UK, all we ask is that you have:

 

The same passion for care as we do

The right to work in the UK

A valid driving license and access to your own car

Excellent communication skills, both written and spoken.

PS - did you know that we’re the only care company recognised in the UK’s Best Places to Work awards, two years in a row?

 

There’s just one question left to ask; are you ready to come and join us?

 

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

 Ref: CA001

 #L1-AC1

 Must have UK driving licence

 Must have right to work in the UK

 Must be over 18

 Must have access to own car

 Must be flexible to the needs of the business

 Must have UK driving licence

 Must have right to work in the UK

 Must be over 18

 Must have access to own car

 Must be flexible to the needs of the business

Go to www.careers.helpinghands.co.uk

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Best G20 country to do business (source: Forbes and Bloomberg).

Team Leader - Worcester

 

Job Introduction

At Turning Point, we support people with learning disabilities across England. As a Team Leader, you'll make a real difference to the lives of the people we support as you provide high quality services that support each of our service users to achieve their full potential. Passionate about people, you'll enjoy the scope and support to enhance your own life too, as you make the role your own and lead by example

Our service in Worcester provides a 24 hour supported living facility in providing care for adults with Learning Disabilities and additional health issues. Staff will develop communication skills such as knowledge of visual aids and pictorial communications as some of the people we support are non-verbal. Our Worcester Team Leader will look after two services (WR3).

We endeavor to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals’ lives in a person centered way which includes various activities such as shopping, supporting the individual with social outings and maintaining family ties. We tailor our services to enable people to be as independent as possible. Raising the bar for person-centered care, you'll provide support, which means not only putting their well-being first, but building and maintaining relationships with their families and friends. 

We will offer a varied and interesting training and development package to develop you as a line manager and support you in the role.

The shifts will include days and nights, weekends and public holidays.

Role Responsibility

You and your team will develop flexible and realistic support plans and risk assessments with the individuals you support and in collaboration with family members and other professionals, ensuring that the support plans reflect each person's needs goals and aspirations. Part of the role will include administering medication, Producing and reviewing support plans and risk assessments, chairing a variety of meetings, completing Mental Capacity Assessments, holding Best Interest meetings and completing DOLS applications. Experience working with Microsoft Office and other computer systems is necessary. 

The Ideal Candidate

We are looking for Team Leaders who can quickly adapt within busy and changeable environments. Not only will you need the ability to lead a team of Support Workers on a shift, allocate work and delegate tasks, you will be expected to directly line manage a team of support staff. This will include managing sickness, supervisions and appraisals, managing performance issues, coaching and mentoring. We expect our Team Leaders to bring the strong communication skills needed to tailor their message to a variety of audiences.

You should be a team player with some experience gained in the care sector - preferably a working knowledge of supporting individuals who have a learning disability.

About us

Why Turning Point?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career.

 

What benefits will I receive?

Of course, we know it's not about the money. But that doesn't mean we don't reward our people for their invaluable work with a benefits package that includes:

  • Comprehensive Learning and Development opportunities - we are Investors in People Silver accredited
  • 28 days holiday, increasing with each year of service until 30 days. Plus the option to purchase additional holidays
  • Flexible benefit options including, bike to work schemes and season ticket loans
  • Competitive Pension and Life Assurance scheme
  • Employee Assistance Programme and access to online Health and Wellbeing support
  • Flexible working patterns to support work/life balance
  • Access to a wide range of discounts including Cinema, Groceries and Gym.

Turning Point